Trying to return something to a store that you purchased it from is normally an easy task. Once you get passed the awkward, “Why are you returning it” moment, you’re pretty much good to go.
What L.L. Bean is doing might make the exchange even easier.
L.L. Bean has a real lenient return policy. You honestly can return something that’s been sitting in your closet for years with no hassle. They’ve actually taken back Christmas wreaths, and 10-year old sweaters in the past. Now, you don’t get your full money back, they actually give you a gift card to purchase more from the store.
The policy seems to be working for them.
Read more about L.L. Bean and their astonishing return policies here